Payment & Packaging FAQ’s

HOW TO BOOK

  1. Select your CHARACTER!
  2. Select desired Package, Performer, and Date/Time! (Availability changes by switching Package and Performer options – Contact Us if you can’t find what you would like!)
  3. Add to Cart & Checkout!
  4. Book an additional character at 20% OFF by following the same process and adding another character to your cart before checkout! (Our web site automatically discounts 20% for booking more than one character!)

PERFORMER SELECTION

Select the PERFORMER of your choice during checkout! We take authenticity in our casting very seriously; so not every performer plays each character.  If you have any questions about a specific performer’s availability, please CONTACT US!

20% DISCOUNT

When booking more than one character for a party, you automatically earn 20% off all fairytale characters! e.g. Booking the Wishful Whimsy party is $349 for one princess, but booking two Wishful Whimsy characters is $349 x 2 – 30%($289×2) = $462.40 (instead of $578).  YOU SAVE $115.60!  (This discount is automatically added for you when checking out more than one character.)

TRAVELING FEES

We travel up to 29 miles from our “castle” in zip code 75165 free of charge! Beyond that, a small traveling fee is charged for time and gas compensation of our performers.  Traveling fees are charged during the checkout process.  To view your specific traveling fee, visit our TRIP CALCULATOR.

GRATUITY

While tipping is never required, please feel free to tip what you believe your performer deserves! Typically, a party host tips each performer $20-100. Our performers greatly appreciate your generosity as they take pride in their craft and spend much time training and perfecting their skills for each individual party!

CANCELLING & RESCHEDULING

If you cancel within 48 hours of purchasing your order, you receive a 100% refund.  If you cancel after 48 hours since purchasing your order, you are refunded all but $50 of your order. Cancellations within one week of your event cannot be refunded.  Rescheduling is free if we are available.  Feeling Fanciful provides a 100% refund in the rare and unusual case that the company should cancel an event. (We have never canceled and are completely devoted to making dreams come true for your little ones!)

PACKAGE ADJUSTMENTS

You can upgrade or downgrade your package up to one week prior to your event!  If upgrading, you receive an invoice covering the difference, and your upgraded package is secured as soon as payment for the difference has been made in full.  If downgrading, you receive a refund covering the difference between your package choices up to one week before your event (there are no refunds for downgrading within one week of your event).  If you’d like to adjust your package, please CONTACT US!

OVERTIME

If both your performer and party assistant can confirm their additional availability with you at your event, you can purchase an additional 30 minutes per character HEREbefore your princess departs!

MEET & GREETS

Our Meet & Greet packages are created especially for Public Events!  Unlike private Party Programs (where we design and prepare the princess program for you), Meet & Greets are designed for your princess(es) to participate in whatever your plans are for your event, through character interaction, photo-ops, and song performance(s).  If you are looking for a children’s music program, our Children’s Show option is perfect for you, as we prepare and rehearse an entire program designed to entertain your little guests through stories and song.

PHOTOSHOOTS

We book our princess photoshoots through Angela Germany Photography!  When you view our web site, you’re viewing an entire portfolio of her photography work – pure magic!

Party Planning FAQ’s

GETTING READY

We take care of absolutely everything pertaining to your fairytale visit for you!  All we need is your EVENT DETAILS form after bookings, and you’re good to go!  This gives you more time to focus on decorations, invitations, or any other festivities you’d like to host before or after the princess program.  The only thing that is helpful for you to provide is a clean, cleared floorspace.  Otherwise, your performer and devoted party assistant arrive with everything they need to host the princess program so that you can sit back and enjoy yourself with the birthday girl while your fairytale visitor is there!

ARRIVAL TIMES

We highly recommend booking your princess a minimum of 15-30 minutes after your guests arrive!  This allows for late comers to get there and for everyone to enjoy the princess program to the fullest!

# OF CHILDREN & AGE RANGE

Our signature party programs have been refined several times over to create the most magical experience for you and your little guests – perfect for 5-15 children ages 3-9!  For over 15 children, we highly recommend booking another princess at our 20% OFF discount to give everyone the best experience.

GIRLS & BOYS

We have found that both the girls AND boys love our princess parties, from showing off their trivia knowledge, to having their picture taken, to playing games, to singing along, or getting their face painted!  Your princesses includes every child in the party happenings so that they all can’t stop talking about it by the time they’re through!

HOLDING CHILDREN

For the safety of everyone involved, our performers do not pick up or hold any child, no matter what the context.  If handed a child unawares, our performer(s) either immediately take a knee to set them gently down or hand them instantly back to the parent.  We kindly ask for your support with this safety policy.

FEEDING PERFORMERS

While this is always considered a kindness, our staff members ensure they are well fed and hydrated before hosting an event, in order to prevent food or drink spills on their high-end costuming.  They bring water for themselves just in case. Thank you though!

OUTDOORS

While we perform many successful outdoor events, we cannot perform outdoors with temperatures exceeding 80 degrees, below 60 degrees, or if the space is wet due to recent rainfall or snow.  Outdoor events must have shaded space and be free of thorny bushes, mud, snow, or standing water. We reserve the right to depart from an event having potentially damaging conditions for our costumes and wigs.  When booking an outdoor event, you agree to provide an alternate indoor venue should the conditions be foreboding. (view Terms of Service)

WEATHER

With clear skies, you can expect your performer to arrive in full costume and ring the doorbell right on time!  For rainy weather, we just ask that you provide an indoor changing space for your performer to ensure that your princess isn’t soiled or sweaty for the party. (view Terms of Service)

ANIMAL FRIENDS

While we love our furry friends, if you have animals at your venue, please tuck them safely away from the princess happenings in order to prevent allergic reactions, damaged costumes, or activity disruptions.  We reserve the right to depart from an event should the conditions be damaging to our high-end costumes or wigs.

PHOTOGRAPHY SERVICES

For photography add-on services, we provide 50+ edited images per hour.  You will receive a link to all of your edited images no later than three weeks after your use of our Fanciful Photographer services!